Employee benefits are crucial in protecting and satisfying your valued employees. With great benefits, you can see increased productivity, lower turnover rates, improved employee engagement, and the attraction of top talent. The implementation, success, and offerings of your program are dependent on whether you choose the best broker for your business. With the right-fit partner, you can select benefits and perks that integrate with your culture, size, budget, and more.
The Value of Personalized Service for Employees
Imagine that one of your employees has a trip to the emergency room. There could be miscommunication and misunderstanding, and the hospital bills the visit as out-of-network when it should have been in-network. Maybe the claim was filed incorrectly. Did the hospital have an old insurance saved and didn’t ask to update it? Did your employee not have an ID card on hand? Either way, you’ve got a bit of a headache on your hands.
With our Accel Support Team, both you and your employees know who you’re reaching out to. If their regular account manager isn’t available, they will receive personalized service from someone else on our Accel Support Team. Knowing who to reach out to in these stressful times is invaluable. There’s peace of mind knowing you’re supported in some of the worst times.
The Impact on Employer Success
As a group benefits broker, our expertise is here to guide you. We help you navigate everything from choosing between a fully insured, self-funding, or a captive arrangement, and everything in between, to enrollment guides for your employees. We’ll also help you implement essential technologies that’ll create a simpler experience for you and your employees.
Once again, if you have a new hire who forgot to enroll or didn’t receive their ID cards, our Accel Support Team is just a phone call or email away to answer your questions in a quick, helpful way. You can also send them directly to us, and we’ll address questions from your employees regarding coverage, claims, life-changing or qualifying events, ID cards, enrollment, providers, and more.
While there’s a time and place for AI chatbots, there’s reassurance in knowing who to reach out to. When you have an experienced, caring, collaborative team on your side, it makes all the difference. If you’re ready to work with a team that takes the time to understand your business, reach out today.